- Basic
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3GB file storage per user100,000 recordsSSL Encryption (256 bit keys, TLS 1.3)Full feature setAdvanced Pack included12×5 (hours/days) email support
- Free Trial is provided for 30 days
- Enterprise
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7GB file storage per user1,000,000 recordsSSL Encryption (256 bit keys, TLS 1.3)Full feature setAdvanced Pack included12×5 (hours/days) email support
- Number of records can be extended for an additional fee
- Ultimate
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400GB file storageUnlimited number of recordsSSL Encryption (256 bit keys, TLS 1.3)Full feature setAdvanced Pack included12×5 (hours/days) email support
- A dedicated IP address, private server, own domain name
All plans include following features
Integrations
EspoCRM can be connected with other applications using Zapier and Make.
Note: *These integrations are not included in your EspoCRM subscription. To access them, you’ll need to create an account, and in some cases, subscribe to a paid plan with the respective service. The integration logic is also defined and implemented by the user.
Server locations
Our servers are located in Canada and Germany.
Billing
The minimum number of users is 3 for the Basic package and 5 for Enterprise package. The Basic and Enterprise packages are billed for 6 months or 1 year. You will be able to add new users that will be charged per month.
Storage limits
For Basic and Enterprise plans the total file storage size is calculated by multiplying the number of users by 3GB and 7GB respectively.
It may happen so that the file storage you initially obtained no longer meets your needs. In this case, you may find yourself needing additional storage for your EspoCRM platform. There is a simple way to add the file storage by purchasing another CRM user license, which in turn will extend the file storage for the whole system.
For example, the Enterprise plan provides 7GB file storage per every user. If you need 70 GB file storage, just purchase 10 CRM user licenses.
Upgrades
Your EspoCRM instance will undergo regular upgrades automatically. No actions are required from your side.
Backups
Daily backups are made for the Basic, Enterprise and Ultimate plans. We retain backups for 7 days.
Ownership
You own your database, data files and custom files (generated by administration tools). We can provide you with all copies by your request. If you want to migrate to your own server and retain the functionality of specific extensions, you will need to purchase those extensions.
Customizations & extensions
You are able to use built-in tools to customize your EspoCRM instance (Entity Manager, Workflows, BPM, etc.). For security reasons, we do not grant the cloud admin user access to install extensions. If you need some extension to be installed, please contact us.
All the plans include the Advanced Pack extension. We also offer to include any of the following extensions at no additional cost:
- Sales Pack
- Project Management
- VoIP Integration
- Google Integration
- Outlook Integration
- Meeting Scheduler
- MailChimp Integration
- Zoom Integration
Have questions?
If you have any questions, please contact us.