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Birthday notifications in EspoCRM

With Workflow feature it’s possible to make the system to send notifications about birthdays of contacts or other entities like users, leads.

  1. You need to have a date field that represents the date of birth in your entity (e.g. entity Contact, field dateOfBirth). You can create it in the Entity Manager.
  2. Create Report of List type that will show contacts who have birthday today.
  3. Create a Workflow rule with the Target Entity set to ‘Contact’ and the Trigger Type set to ‘Scheduled’. Specify Scheduling field with ‘0 7 * * *’ that means it will be triggered at 7:00am everyday.
  4. Add an action ‘Create Notification’ to the Workflow rule, specify users you want to be notified, specify the message template with the text ‘{entity} birthday today’.

The Workflow feature is available in Advanced Pack.